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Dedicated to engineering excellence.

FAQs

For more information on any of the responses listed below, please contact PolyGlobal via sales@polyglobal.co.uk.

 

 

Do you supply end users as well as intermediate companies?

PolyGlobal has a broad customer base with an array of business partners that includes end users, engineering supply companies and a number of other business types. By providing a holistic business approach including sales and delivery support we facilitate all of these customer types through simple steps such as direct deliveries in plain packaging.

How do I request a quote?

Please contact us on sales@polyglobal.co.uk, use our online chat function or call us direct on +44 (0) 1924 387 310

Do you visit customers?

In order to support the critical industries and technical solutions we supply, PolyGlobal has sales representatives based in Germany and the UK. It also supports supply partners in other countries across the world. For more information, or to arrange a site visit, please contact sales@polyglobal.co.uk.

How long will you take to respond to a quote request?

PolyGlobal aims to respond to all customer enquiries within 2 business hours during our regular UK office opening times. Where external materials or components are involved in the quoting process this may be extended to facilitate the sourcing of the most competitive prices on these parts, in order to ensure our customers are provided with the most cost effective solution.

Do you have a minimum order quantity?

We have a minimum order value of £150.00 excluding VAT and carriage. The manufacturing process for the specific component or solution in question can also dictate any relevant MOQ and takes into consideration any minimum volumes of raw material.

What is the lead time for manufacture?

PolyGlobal provides a wide spectrum of solutions and services which carry differing manufacturing requirements. However, working in the critical industries it supports PolyGlobal has worked to ensure it remains responsive to market needs and will work wherever possible to customer requests on manufacturing lead times for new solutions and mould work. Existing components can usually be supplied within 7 days from point of order. Should you require a quicker production time please discuss with your sales contact or sales@polyglobal.co.uk.